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1)
Why choosing a Casa Particular and not a hotel in Cuba?
We believe that most of those that
travel these days to Cuba are looking for a close contact
with our beautiful nature, our beaches, our culture, our music,
and more importantly: our people. So the best way to stay
in direct contact with the Cubans, our hospitality, get to
know the way we live, the way we are, the way we face everyday's
troubles with a smile, is living among us. This applies to
those interested in renting a private accommodation sharing
common areas with the Cuban families.
Another advantage
is that you can save some money if you rent in a private accommodation.
The average is cheaper than the State hotels, excluding those
private luxurious mansions with pool that are also available
for rent. Besides being in a private accommodation, you are
not forced to follow the routinary life we are used to live
in a hotel, and so you feel you are still at home.
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2)
Are the houses legal?
All the houses listed on our site are
registered at the cuban tourism ministry. It is 100% a legal
business for which Cubans pay taxes. You can give the house
adress to the custom's officer; you'll be asked to.
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3)
How do I pay?
Payment is cash, directly at the house,
in Pesos Cubanos Convertibles (CUC). No downpayment or pre-payment
will be requested from CaseCuba.com. Once in Cuba, you can
pay only cash, you cannot pay by credit card and no receipt
will be given. >> More
details about CUC exchange rate |
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4) Are cubans allowed to stay overnight in a Casa Particuar?
Yes, in private accommodations you
are allowed to bring Cuban guests and friends and even they
are allowed to stay overnight. Please notice that they must
not be under age and they must provide the house owner their
full name and ID #. Cubans are not allowed to enter hotel
rooms in Cuba. |
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5) Will I share the Casa with other tourists?
In some cases, where more than one
bedroom is available and the bedrooms are inside the house
or apartment, sharing common areas with the Cuban family,
the other bedrooms may be rented to other guests. If this
should be an inconvenience, please look in the directory for
the accommodations with private entrance. If you do not find
the accommodation with private entrance with the conditions
that you are looking for, please contact us and ask us what
you need. |
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6) How can I be sure that the house I booked is free on my
arrival?
The reservation made on our site is
a commitment between two parties, even if no pre-payment is
required; in Cuba the word is stronger than a written contract
(for the time being). The Cuban family will be waiting for
you and counts on your arrival, so, if for any reason you're
not going to the casa you booked, be nice and cancel your
reservation.
If, for any reason not dependant upon CaseCuba.com will, the
house you booked is not free, you'll be offered another room
in a house of the same standard, possibly in the same zone,
at the same price.
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7) How can I be sure I'll find the house I booked on my arrival?
Once booked you'll receive an E-Mail
with a confirmation within 4/5 working days, including full
address and telephone of the house you booked; just give the
address to the taxi driver. Remember to check the name of
the street on your arrival, and ask the owner of the house
the name of the person he was waiting for (your name), as
taxi driver may take you to another house to get commissions.
If you want a 100% hassle-free taxi ride to the Casa, just
ask for our welcome service (see next question). |
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8) How can I get from the airport to the town centre ?
For Habana is now available
on CaseCuba.com a welcome service at the airport; the service is managed by CUBANASERVICE agency. For prices and service detail visit CUBANASERVICE site or our detail page. |
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